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What Telehealth Policy Updates Mean for Patients Starting October 1, 2025

  • Writer: a t
    a t
  • Oct 2
  • 1 min read

During the COVID-19 pandemic, Medicare allowed for more flexibility in how and where telehealth services were provided, including from home and sometimes over the phone.


What's Changing:

Non-behavioral telehealth visits from home may not be covered, depending on the type of care and your location. Telephone-only (audio-only) visits may no longer be covered for many medical services. Video visits may be required, and some care may need to be done in person or from a Medicare-approved facility. In-person visits will be required within 6 months prior to an initial telehealth visit and every 12 months thereafter.


What's Staying the Same:

If you are receiving behavioral health services (such as therapy), many telehealth flexibilities will continue, including:

  • Telehealth from your home (in many cases)

  • Video or audio-only visits (depending on your situation)

  • Ongoing support and care without interruption


 
 

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